Shipping Policy

NOTE: Due to our busy opening and courier shipping delays, us and our shipping partners are facing a high amount of orders which can result in delayed delivery times. We appreciate your support and patience.

MCG Originals can take up to 48 hours to process while Custom Cases (MCG Edits, Portraits and Make Your Own) can take up to 72 Hours. 

Shipping destinations 🌎:

We want to ensure that everyone can experience the MCG Experience, and we work our hardest to provide fast deliveries and expand our international coverage.

We ship only to the UK, US and EU. 

 

Shipping times 📅 :

We try our hardest to provide you great services and continue to improve our shipping times.

UK Shipping Times - 2-3 Working Days
US Shipping Times - 3-5 Working Days 
EU Shipping Times - 5-10 Working Days 

Shipping time can vary a little during busier work periods, depending on the courier you choose at checkout.
 

Covid-19 Update ⚠️ :

We continue to work as normal and are still sending all orders out to be delivered. All staff are negative for Covid-19 and all orders are handled using sanitary gloves and masks. Your health is our #1 priority.

Please understand that while we continue to work as normal, due to backtracked orders some of our delivery partners are facing high influxes of orders and disruption, which can result to slightly delayed deliveries. We hope that your order and after sales service can make up for this and we apologise for any inconvenience.

If you have any questions or are concerned about your order please do not hesitate to get in touch with us.